Experience summary
| Lead/Manager | 4 years 11 months |
|---|---|
| Frontend | 12 years 9 months |
| Backend | 10 years 8 months |
| Total experience | 13 years 2 months |
Nicholas Pagano
Engineering leader
Contact
Professional profile
Engineering leader with 5 years of management experience and 13 years across the full software stack. I build high-performing teams, set clear technical direction, and create environments where engineers grow and consistently deliver. Known by direct reports as the most supportive manager they've had — backed by measurable career outcomes, not just intent. I'm drawn to product-led organisations where engineering quality and team culture are treated as competitive advantages.
Major achievements
Quantium
- Led replatforming of flagship retail reporting product — cutting infra costs by over $1M AUD annually and accelerating releases from monthly to weekly.
- Developed 4 engineers to senior level, including 2 graduates from scratch. Zero voluntary resignations across 5 years of people leadership.
Commonwealth bank
- Delivered the first release of the core interfaces API, which is part of Comm Bank's commitment to the Open Banking initiative and used in new retail banking products.
My Plan Manager
- Rebuilt the client portal as an SPA to WCAG 2.1 AA which enabled MPM's many users of assistive technology to use the portal autonomously.
SiteMinder
- Led a team delivering an automated customer onboarding platform to reduce customer onboarding costs signifcantly.
- Architected and launched the Hotel App Store platform which helps SiteMinder integrate third party apps further into their business partner ecosystems.
- Rebuilt hotel front desk software as an SPA, making it more extensible and integrating with SiteMinder's platform arhitecture.
Experience
Quantium
4 years 8 months
Engineering Lead
Mar 2022 - Present
Technical and people lead for Quantium's retail data platform — a B2B SaaS product that processes retailer transaction data and delivers configurable reporting to ~10,000 monthly active users across retailer and supplier networks.
Directly lead two engineering teams (10 engineers total), with dotted-line authority over two additional leads and an offered expansion to formally manage a third — covering ~20 engineers across the broader program.
Now focused on leading my people into the AI native future as a key player in Quantium's AI transformation strategy.
Senior Engineer
Sep 2021 - Mar 2022
Mentored junior engineers, driving technical design, improving team code quality and accelerating feature delivery.
Commonwealth Bank
5 months
Specialist Engineer
Apr 2021 - Sep 2021
Developing and designing simpler RESTful APIs to support enterprise-scale banking operations and form part of the bank's open banking implementation.
My Plan Manager
7 months
Senior Engineer
Sep 2020 - Apr 2021
The senior frontend engineer developing an enhanced client portal for assistive technology users. Driving accessibility standards and artchitecting better frontend code.
SiteMinder
2 years 8 months
Technical Lead
Dec 2019 - Sep 2020
Led team developing Node.js microservices to streamline customer onboarding.
Senior Software Engineer
Apr 2019 - Dec 2019
Lead frontend engineer on SiteMinder's UI component library.
Software Engineer
Jan 2018 - Apr 2019
Specialist frontend engineer in a product team that maintains a popular browser based product for hotels.
Wingsly
11 months
Lead Web Developer
Feb 2017 - Jan 2018
Frontend focused full stack role building internal tools and deploying them. This was a startup that I was working at on the side with friends.
DataByte
4 years 10 months
Developer
Mar 2013 - Jan 2018
A full stack role developing CRM (customer relationship management) and OMS (order management system) solutions for retail clients.